Session recording (a.k.a. Session Replay) is a powerful UX research method that allows you to easily capture every users’ interactions with your website.

Stop guessing what’s wrong with your pages and how to improve them. Run a simple session recording study and get all the insights you need for useful improvements.

session recording






Top 7 Session Recording Tools

Choose the software that suits you best and run your first study!

When do you need a Session Recording?

Consider running a it to:

  • uncover and solve bugs
  • find where users get lost and get rid of the confusion points
  • optimize the Conversion Rate and fine-tune your funnel
  • improve the UX of your page
  • measure the adoption of new features by users
  • test your page’s load speed and site performance across different devices

How to set up a study?

You can set up a study in just 4 easy steps. Don’t forget to also check out our quick guide to Website Heatmaps to learn how to analyze your study!

Defining a clear goal is the first and most important step. What do you expect to get from the study? Be specific, it will help you focus on the right insights.

Copy the Javascript snippet to your website to enable Session Recording.

You can target users by different factors, such as location, device, OS etc.

Take care of the privacy, disable recording on certain elements/pages and filter out the unhelpful sessions.

Capture users’ every click, scroll and mouse movements, filter their actions, find out where they get lost, uncover frustration points and analyze advanced heatmaps.

Session Recording FAQ

Session recording is a pixel-perfect recreation of user’s actions on your website. It allows you to analyze visitor’s behavior on your pages i.e. what they click, how far dow they scroll and what elements frustrate them.

Session recording is a great tool for everyone who has a website and wants to make it user-friendly.

Different tools have different features, as well as different levels of analytics. It can be difficult to choose the one from the big variety of options on the market.

We compared some of the popular tools and created the ultimate list of best Session Recording tools out there to help you choose.

Yes, Session Recording is the same thing as Session Replay. It is just another word for the method. It is a powerful UX research method that allows you to easily capture every users’ interactions with your website.

With Session replay you can record every click, scroll, and mouse movement made by your users, identify frustration points and evaluate website heatmaps.

Session Recording is a rather simple process for gathering user insights.

You just add a snippet to your website that allows you to record every users’ interaction, watch the playbacks of their sessions and analyze the results with advanced analytics and heatmaps.

Yes, you can filter the users as well as their insights. Depending on the tool you choose, they provide up to 40 unique filters to segment users and target the desired ones.

Check out our list of best session recording tools to learn more about the tools’ filtering systems. 

No, Session Recording is not a video. It’s a pixel-perfect playback reproduction of your user’s session on the website. 

While it looks like a video, it’s actually not. This matters a lot when it comes to users’ privacy. With session recordings you can be sure that no sensitive data will be leaked.

You can manage privacy and exclude sensitive on-screen text or personal data, as well as choose the user sessions to replay. 

Online session Recording tools are  GDPR and CCPA compliant, so you have nothing to worry about!

Yes, depending on the tool you choose, Session recordings allow you to target at specific actions. You can filter the users’ activity and focus on what’s important while leaving out the unuseful interactions. 

This feature is usually called Activity Tracking and is very useful in the result analysis process.

Wondering what is the best tool for Session Recording?

Check out our handy list where we compare 5 of the best options on the market!